Shipping Policy
Exalt Brands LLC
Effective date: October 4, 2026
This policy explains how we ship your Exalt order.
Processing time
Orders are processed and handed to the carrier within 1–3 business days after your order is placed, unless otherwise noted at checkout. Orders placed on weekends or holidays are processed on the next business day.
Shipping rates and delivery times
Shipping rates and estimated delivery times are shown at checkout and depend on your location and the shipping method you select. Estimates are not guarantees; once your order is with the carrier, delivery times are controlled by the carrier.
Order tracking
When your order ships, we will send you a confirmation with tracking information so you can follow your package.
Shipping address
Please make sure your shipping address is correct at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer. If a package is returned to us as undeliverable, we will contact you to arrange reshipment.
Lost, delayed, or damaged shipments
If your order is lost in transit, arrives damaged, or is significantly delayed, contact us at exalthydration@gmail.com and we will work with you to resolve it, including replacement or refund where appropriate.
Contact us
Exalt Brands LLC
P.O. Box 8754, Chico, CA 95927
Email: exalthydration@gmail.com